Ensure that all repairs are completed within the below time frames. Our experienced in house contractors offer a seamless maintenance service to ensure that all repairs are completed within the below time frames.
Priority A: Maximum time for completion is 24 hours
- Heating / hot water
- Unsafe electrics
- Gas/water leaks
- Blocked drains/ toilets
- Repairs to doors/ windows/ alarms
- No electricity
- Flooding/burst pipes
- Unsafe structural damage
Priority B: Maximum time for completion 5 working days
- Non functioning white goods
- Electrical appliances
- Infestations
- Blocked downpipes or guttering
- Minor leaks
- Kitchen & bathroom fixtures & fittings
- Intercom repairs
Priority C: Maximum time for completion 28 working days
- Damp/ condensation
- Resiliconing fittings
- Furniture replacement
- Minor decoration following repair works
- Any external garden/fence work/gate repairs
- Communal area repairs (freeholder responsibility only)
- Emergency repairs
